All our jewellery is covered by our 2-year warranty policy. Within this time, we offer free replacements for any faulty, manufacturing or material defects. If your item suffers a fault or breakage due to a manufacturing issue, please get in contact a
Our warranty does not cover the loss or theft of any items. We would advise you to contact your home, contents or travel insurance company to make a claim directly with them. Should you need to provide any proof of purchase, we would be more than hap
Daisy jewellery does not contain nickel. Our pieces are 18ct gold-plated, 925 sterling silver, and some of our heavier items contain brass.
We all need a little TLC from time to time. For our best advice, please visit our jewellery care page here.
All of our pieces are stamped with Daisy London to show their authenticity as well as the 925-metal purity stamp, certifying that our pieces are made with a minimum of 92.5% pure silver. For more info, please visit our hallmarking page here.
Some of our pieces are engravable, please see the full list here. Just add the personalisation you would like when adding the item to your cart. If you already own one of these pieces and would like it to be engraved, please contact our Customer Care
At this time, we only have certain fonts available for engraving, and it will be clear what the font is on the product page. The character limit will also be made clear when adding your personalisation, however if you have any questions please do con
Usually, clasp issues don't necessarily mean the earring is faulty. In most cases, this can be easily fixed at home without going through an exchange process. We always like to try this method first.HUGGIES/HOOPSWith these types of backs, what this n
All of our gemstones are cut from natural crystals and stones, making each one completely unique in clarity and colour, and are sourced from India.
Our recycled 925 sterling silver pieces are solid silver. However, some of our newer larger pieces are made from brass and plated with silver to give it a silver finish - this will always be noted under the 'details' tab on the product page.