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You can also email us directly on info@daisyjewellery.com

Please feel free to call us on 020 7404 7460 between 9am - 5.30pm (GMT) Monday - Thursday, and 9am - 4.30pm on Fridays.

Or, please feel free to WhatsApp us on the number below, and we'll reply to your message as soon as we can.

Daisy London

Please allow an additional 12 - 14 working days for personalised jewellery to be delivered. If you are in the UK and order both personalised and non-personalised jewellery in the same order, the non-personalised pieces will be delivered according to your chosen method and the personalised piece will be delivered after an additional 10 -14 working days. International orders that contain both personalised and non-personalised jewellery will be delivered at the same time.Please note that this does not include engraved/embossed items - these are much quicker to be personalised and will be shipped according to our standard shipping times.

Please allow an additional 12 - 14 working days for personalised jewellery to be delivered. If you are in the UK and order both personalised and non-personalised jewellery in the same order, the non-personalised pieces will be delivered according to

How long is delivery for personalised jewellery?

Shipping & Deliveries

Can I cancel my order?

Can I amend my order?

Can I place my order over the phone?

How can I get a VAT receipt?

What payment methods do you accept?

I'd like to know more about Klarna?

There's an item missing from my order

There's an earring missing from my order

How do I use my Daisy gift card?

How do I know my jewellery size?

Payment has been taken from my account but I received no order confirmation?

An item I'd like to order is out of stock!

Daisy ring sizes

Orders & Payments

How do I track my order?

Will my order be subject to customs fees?

My order is being returned to you by the courier

The tracking for my order hasn't updated in a while

Why does shipping to Switzerland take longer?

Are you able to deliver everywhere?

How can I return my order?

How long will you take to process my return?

How do I know if you have received my return?

Can you repair my jewellery?

Can I return personalised pieces?

Can I return earrings?

I'd like to return a gift

Returns & Warranty

What does the Daisy warranty cover?

What do I do if my jewellery is lost or stolen?

Does your jewellery contain nickel?

How do I clean & store my jewellery?

Is your jewellery hallmarked?

Can I get my Daisy jewellery engraved?

Can anything be engraved on your jewellery?

My earring clasp isn't clicking into place

Where are your gemstones sourced?

Is your jewellery solid silver?

Product Care, Personalisation & Materials

Do you offer an NHS/Blue Light discount?

Do you offer bulk discounts for weddings?

My discount code doesn't work.

Can I use more than one discount code on my order?

Are discount codes applicable on sale items?

Discounts

What packaging does Daisy offer?

My order hasn't arrived with the correct packaging

Can I purchase your luxury packaging on its own?

Will all my jewellery be boxed separately?

Can my jewellery case be sent with luxury packaging?

Gift Packaging

Where can I find your jewellery stocked in store?

I have an issue with jewellery purchased from a stockist.

I'd love to stock Daisy in my store

Stockists

What materials are used for your Fine range?

Why do you use lab-grown diamonds and sapphires?

Fine Jewellery

How can I work with you?

Affiliate & Press

How long is delivery for personalised jewellery?Updated 2 months ago