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Please feel free to call us on 020 7404 7460 between 9am - 5.30pm (GMT) Monday - Thursday, and 9am - 4.30pm on Fridays.

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Daisy London

We don&#x2019;t want to sound like a broken record but&#x2026; you can amend your order by contacting us via phone at <a href="tel:+44%20(0)%2020%203214%203175" rel="noreferrer noopener" style=" text-decoration: none;" target="_blank">+44 (0) 20 7404 7460</a>&#xA0;within 1 hour of placing your order.When amending an order, the things we can easily change for you are delivery addresses, contact information and gift messages. We are unable to change the payment method once you have placed your order, however we can cancel and refund your order so that you can reorder with the correct card.If you&#x2019;re looking to add another item to your order, we suggest placing a separate order, letting us know straight away so we can refund the second postage cost for you.

We don’t want to sound like a broken record but… you can amend your order by contacting us via phone at +44 (0) 20 7404 7460 within 1 hour of placing your order. When amending an order, the things we can easily change for you are delivery addresses,

Can I amend my order?

Orders & Payments

Can I cancel my order?

Can I place my order over the phone?

How can I get a VAT receipt?

What payment methods do you accept?

I'd like to know more about Klarna?

There's an item missing from my order

There's an earring missing from my order

How do I use my Daisy gift card?

How do I know my jewellery size?

Payment has been taken from my account but I received no order confirmation?

An item I'd like to order is out of stock!

Daisy ring sizes

How do I track my order?

How long is delivery for personalised jewellery?

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My order is being returned to you by the courier

The tracking for my order hasn't updated in a while

Why does shipping to Switzerland take longer?

Are you able to deliver everywhere?

Shipping & Deliveries

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Can you repair my jewellery?

Can I return personalised pieces?

Can I return earrings?

I'd like to return a gift

Returns & Warranty

What does the Daisy warranty cover?

What do I do if my jewellery is lost or stolen?

Does your jewellery contain nickel?

How do I clean & store my jewellery?

Is your jewellery hallmarked?

Can I get my Daisy jewellery engraved?

Can anything be engraved on your jewellery?

My earring clasp isn't clicking into place

Where are your gemstones sourced?

Is your jewellery solid silver?

Product Care, Personalisation & Materials

Do you offer an NHS/Blue Light discount?

Do you offer bulk discounts for weddings?

My discount code doesn't work.

Can I use more than one discount code on my order?

Are discount codes applicable on sale items?

Discounts

What packaging does Daisy offer?

My order hasn't arrived with the correct packaging

Can I purchase your luxury packaging on its own?

Will all my jewellery be boxed separately?

Can my jewellery case be sent with luxury packaging?

Gift Packaging

Where can I find your jewellery stocked in store?

I have an issue with jewellery purchased from a stockist.

I'd love to stock Daisy in my store

Stockists

What materials are used for your Fine range?

Why do you use lab-grown diamonds and sapphires?

Fine Jewellery

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Affiliate & Press

Can I amend my order?Updated 2 months ago